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@iHerb

iHerb@iHerb

Stats Twitter歴
3,598日(2009/04/17より)
ツイート数
44,035(12.2件/日)

ツイートの並び順 :

表示するツイート :

2019年02月21日(木)4 tweetssource

10時間前

@iHerb

iHerb@iHerb

@asasal199 Once we have that information we will be able to offer a solution to this problem. Please be kind enough to send this information to us in a private messages so you are not sharing your information in public.

Thank you,

Fei C.

posted at 04:20:43

10時間前

@iHerb

iHerb@iHerb

@asasal199 Hello!

Thank you for reaching out.

I do apologize for any inconvenience this has caused you. Can you please provide us with either your email address or order number so that we can look into this for you?

posted at 04:20:14

2019年02月20日(水)6 tweetssource

15時間前

@iHerb

iHerb@iHerb

@xciv_viii Hello Reem,

Thank you for contacting iHerb.com. We are sorry for the inconvenience. Currently, we have Apple Pay available for certain countries using iOS devices. We will forward your request to our Management Team for future consideration.

posted at 23:18:55

2019年02月19日(火)4 tweetssource

2月19日

@iHerb

iHerb@iHerb

@Nasser8771 Hello Nasser,

Thank you for writing back quickly. We would like to let you know that we have already replied to your direct message.

Let us know if we can be of further help.

Thank you,

Mike C.

posted at 20:44:11

2月19日

@iHerb

iHerb@iHerb

@Nasser8771 Hello Nasser,

Thank you for contacting iHerb.com.

We apologize for the inconvenience that this has caused you. Can you please send us a DM with your email address? This way we can assist you the best possible way.

Thank you,

Mike C.

posted at 20:27:32

2019年02月18日(月)4 tweetssource

2月18日

@iHerb

iHerb@iHerb

@DianeFisico @iHerbRewards Once we have that information we will be able to offer a solution to this problem. Please be kind enough to send this information to us in a private messages so you are not sharing your information in public.

Thank you,

Fei C.

posted at 03:12:26

2019年02月17日(日)1 tweetsource

2019年02月16日(土)2 tweetssource

2019年02月15日(金)7 tweetssource

2月15日

@iHerb

iHerb@iHerb

@merelyamermaid Please ensure that your device has the latest software, and the mobile Application has been updated also.

Let us know if you need additional help or have any questions.

Thank you,

Shuan F.

posted at 13:48:15

2月15日

@iHerb

iHerb@iHerb

@merelyamermaid For iOS:

1. Reboot/Restart Device
2. Make sure that there is no other application running in the background. Or you may uninstall the app first, then reboot the device and reinstall the app.

posted at 13:48:09

2月15日

@iHerb

iHerb@iHerb

@merelyamermaid Hi Iris,

Thank you for this info.

We apologize for the inconvenience regarding the mobile application.

Please try these steps:

For Android:

1. Go to settings
2. Application manager
3. Choose iHerb.com App
4. Tap clear cache
5. Reboot/Restart Device

posted at 13:47:51

2月15日

@iHerb

iHerb@iHerb

@merelyamermaid Here are the list of brands that are included in this promotion for this week:

Life-Flo
Enzymatic Therapy
Twinings
Giovanni
Boiron
Mineral Fusion
Petal Fresh
Quality of Life
Life Seasons
Pure Essence
Nova ForMe
Hydroxycut

posted at 09:24:12

2019年02月14日(木)4 tweetssource

2月14日

@iHerb

iHerb@iHerb

@hamster_angel Once we have that information we will be able to offer a solution to this problem. Please be kind enough to send this information to us in a private messages so you are not sharing your information in public.

Thank you,

Fei C.

posted at 06:26:46

2019年02月13日(水)5 tweetssource

2月13日

@iHerb

iHerb@iHerb

@no_onne1 Hello,

We apologize for the inconvenience that this has caused you. Can you please send us a DM with your order number and issue? This way we can assist you the best possible way.

Thank you,

Mike C.

posted at 20:19:08

2月13日

@iHerb

iHerb@iHerb

@catefit Hello Catherine,

Thank you for reaching out to iHerb.com regarding this matter. I see that you have reached out privately as well, since we want to maintain the security of your information, we have provided further details to you via Direct Message instead.

posted at 10:11:19

2月13日

@iHerb

iHerb@iHerb

@2007Math Once we have that information we will be able to offer a solution to this problem. Please be kind enough to send this information to us in a private messages so you are not sharing your information in public.

Thank you,

Fei C.

posted at 08:32:50

2月13日

@iHerb

iHerb@iHerb

@2007Math Hello عبدالله البارقي!

Thank you for contacting iHerb.com.

I do apologize for any inconvenience this has caused you. Can you please provide us with either your order number so that we can look into this for you?

posted at 08:32:34

2019年02月12日(火)14 tweetssource

2月12日

@iHerb

iHerb@iHerb

@hamadanaser15 You will receive an email once the order is shipped. We thank you for your patience and understanding.

Let us know if we can be of further help.

Thank you,

Mike C.

posted at 21:49:35

2月12日

@iHerb

iHerb@iHerb

@hamadanaser15 However, processing time differs from order to order due to different parameters, such as number of items, storage location etc, play a role. We do our best to process orders chronologically, but this is not always possible.

posted at 21:48:49

2月12日

@iHerb

iHerb@iHerb

@veeraldogra We will notify the warehouse to make sure these measures are taken with the items in your order. We will try and protect your package to avoid damages as much as possible.

Let us know if you have further questions.

Thank you,

Mike C.

posted at 17:40:52

2月12日

@iHerb

iHerb@iHerb

@veeraldogra Hello Veeral,

Thank you for contacting iHerb.com.

For certain items we do add extra protection like bubble wrap and air pockets to help prevent damages during shipping. Please send us a DM with your order number once the order is placed.

posted at 17:39:56

2月12日

@iHerb

iHerb@iHerb

@qqww541 Hello,

Thank you for contacting iHerb.com.

How can we be of assistance?

If you require assistance or have any questions feel free to contact us via private message, email, and chat.

We look forward to your response to provide you with assistance.

Thank you.

posted at 11:22:01

2月12日

@iHerb

iHerb@iHerb

@SimonWi58766220 We do ask that you include the order number in the package with the item so we know which account to credit back. You can return the items to us at the following address:

IHerb Return Desk
22780 Harley Knox Blvd
Perris, CA 92570

posted at 09:25:08

2月12日

@iHerb

iHerb@iHerb

@SimonWi58766220 Hi Simon!

Thank you for choosing iHerb for your natural product needs.
We welcome you to return any unwanted items within 60 days of receipt to our facility. Once they are received we will process a refund for the items back to the form of payment on the original order.

posted at 09:24:51

2019年02月11日(月)11 tweetssource

2月11日

@iHerb

iHerb@iHerb

@veeraldogra For this, we advise that you clear your cache and cookies on your browser to have this error removed when accessing our website. After doing so, relaunch the browser and try signing in.

Please let us know if you need further assistance.

Thank you,

Shuan F.

posted at 15:25:37

2月11日

@iHerb

iHerb@iHerb

@veeraldogra By clearing your cookies is the usual fix for this type of error or by clearing your DNS cache, if it's being caused by outdated DNS records that your computer is storing.

posted at 15:24:27

2月11日

@iHerb

iHerb@iHerb

@veeraldogra Hello Veeral,

Thank you for contacting iHerb.com. We do apologize if you are experiencing this issue when trying to login on our website.

A 400 Bad Request error happens when a server cannot understand a request that's been made of it.

posted at 15:24:17

2月11日

@iHerb

iHerb@iHerb

@7abeeba_a Hi!

Thank you for getting back to us.

We can confirm that your payment has been accepted ad the order is now processing. You will receive an email once the order was shipped out.

Regards,

Fei C.

posted at 07:31:06

2月11日

@iHerb

iHerb@iHerb

@7abeeba_a But since the payment was not completed on your end within the valid time period, the orders got canceled. With this, you may just place a new order at your most convenient time.

Thank you for understanding.

Regards,

Fei C.

posted at 06:06:03

2月11日

@iHerb

iHerb@iHerb

@7abeeba_a Normally the Waiting for Payment status you are seeing will be indicated until the payment is processed. Since this is an external payment method through PayPal, it can take several hours for us to receive the confirmation of the payment.

posted at 06:05:52

2月11日

@iHerb

iHerb@iHerb

@7abeeba_a Your account isn’t actually charged until your order ships. If you have questions about the way your financial institution handles authorization requests, please contact their customer service department for assistance.

posted at 06:05:41

2月11日

@iHerb

iHerb@iHerb

@7abeeba_a We apologize for any inconvenience. In regards to your orders, 407550419 and 407506845, we place an authorization request on your PayPal account to verify the account being used to pay for the order is open and has sufficient funds.

posted at 06:05:29

2019年02月10日(日)1 tweetsource

2019年02月09日(土)3 tweetssource

2019年02月08日(金)7 tweetssource

2月8日

@iHerb

iHerb@iHerb

@k_suslov Hello Kirill,

Thank you for contacting iHerb.com. We apologize for the inconvenience that this has caused you. Can you please send us a DM with your order number and issue? This way we can assist you the best possible way.

Thank you,

Mike C.

posted at 23:50:42

2月8日

@iHerb

iHerb@iHerb

@_Mallak However, you may add yourself to the notification list by logging into your account and clicking on the ""Notify Me"" link next to the specific out-of-stock item. When the item is available we will notify you with an email.

posted at 18:54:39

2月8日

@iHerb

iHerb@iHerb

@_Mallak Hello Mallak,

Thank you for contacting iHerb.com. We apologize that the product you want is out-of-stock. Unfortunately, our Purchasing Department cannot provide an exact date when an item will be in-stock again.

posted at 18:54:03

2019年02月07日(木)5 tweetssource

2月7日

@iHerb

iHerb@iHerb

@TaraMarie_Live Hi Tara,

We have sent you a direct message regarding your concern. We have fixed the issue regarding the last emails you have received from us.

Again, we apologize for the confusion. Let us know if you have other questions.

Thank you,

Shuan F.

posted at 08:38:42

2月7日

@iHerb

iHerb@iHerb

@catefit Once we have that information we will be able to offer a solution to this problem. Please be kind enough to send this information to us in a private messages so you are not sharing your information in public.

Regards,

Fei C.

posted at 06:28:52

2月7日

@iHerb

iHerb@iHerb

@catefit Hi!

Thank you for getting back to us.

I do apologize for any inconvenience this has caused you. Can you please provide us your order number so that we can look into this for you?

posted at 06:28:42

2019年02月06日(水)11 tweetssource

2月6日

@iHerb

iHerb@iHerb

@amora3456721 Hello Candy,

Thank you for reaching out to iHerb.com. I see that you have reached out privately as well, since we want to maintain the security of your information, we have provided further details to you in a direct message.

Thank you,

Shuan F.

posted at 10:18:34

2月6日

@iHerb

iHerb@iHerb

@osama_mohaz Hello Osama,

Thank you for contacting iHerb.com.

We apologize for the inconvenience. May we ask you to send us a direct message instead regarding this matter to avoid sharing personal information in public?

Will be waiting for your message.

Thank you.

posted at 10:10:54

2月6日

@iHerb

iHerb@iHerb

@TaraMarie_Live Hello Tara,

Thank you for reaching out to iHerb.com. I see that you have reached out privately as well, since we want to maintain the security of your information, we will be providing further details to you in a direct message.

Thank you.

posted at 09:40:05

2月6日

@iHerb

iHerb@iHerb

@abomaath44 Hello Faleh,

Thank you for reaching out to iHerb.com. I see that you have reached out privately as well, since we want to maintain the security of your information, we have provided you with further details to you in a direct message.

Thank you,

Shuan F.

posted at 09:37:21

2月6日

@iHerb

iHerb@iHerb

@alwi_44 Once we have that information we will be able to offer a solution to this problem. Please be kind enough to send this information to us in a private messages so you are not sharing your information in public.

Thank you,

Fei C.

posted at 06:01:14

2月6日

@iHerb

iHerb@iHerb

@alwi_44 Hello 3lawi!

Thank you for reaching out.

We are sorry to hear that. We do apologize for any inconvenience this has caused you. Can you please provide us with either your email address or so that we can look into this for you?

posted at 06:01:08

2月6日

@iHerb

iHerb@iHerb

@Upnormal15 Please be kind enough to send this information to us in a private messages so you are not sharing your information in public.

Thank you,

Fei C.

posted at 05:22:39

2月6日

@iHerb

iHerb@iHerb

@Upnormal15 Hi!

I apologize for the inconvenience this may caused you. Can you please provide us your order number so that we can look into this for you? Once we have that information we will be able to offer a solution to this problem.

posted at 05:19:47

2月6日

@iHerb

iHerb@iHerb

@Upnormal15 Hello!

Thank you for reaching out.

We apologize for the condition you received your iHerb.com order in. Please provide us with a picture of the damaged item. We can proceed with your request once that has been received.

Thank you,

Fei C.

posted at 01:12:46

2月6日

@iHerb

iHerb@iHerb

@TaraMarie_Live Once we have that information we will be able to offer a solution to this problem. Please be kind enough to send this information to us in a private messages so you are not sharing your information in public.

Thank you,

Fei C.

posted at 00:00:00

2019年02月05日(火)9 tweetssource

2月5日

@iHerb

iHerb@iHerb

@aaf2azhg You will receive an email notification once we are able to confirm the shipment with the tracking number.

If you have other questions, please contact us via direct message.

Thank you.

posted at 15:41:18

2月5日

@iHerb

iHerb@iHerb

@aaf2azhg Hello Poora,

Thank you for contacting iHerb.com. We apologize for the inconvenience this has caused you. There's just been a delay in allocating items into your order but the order is now being prepared and is estimated to be shipped on February 05, 2019.

posted at 15:40:31

2月5日

@iHerb

iHerb@iHerb

@GaiaXaia Again, we apologize for the inconvenience. If you have other questions or concerns, please feel free to send us a direct message instead so we can properly assist you.

Thank you.

posted at 10:20:20

2月5日

@iHerb

iHerb@iHerb

@GaiaXaia Since all the products are shipped from our warehouse in the US, customs rules will apply to your order. If you choose not to pay these fees, the order will be returned back to us. Once the package is received, a refund will be processed minus the shipping and the return costs.

posted at 10:19:35

2月5日

@iHerb

iHerb@iHerb

@GaiaXaia Hello,

Thank you for contacting iHerb.com.

We do apologize if you are not aware about the Customs Fees being applied to your order. These charges are based on the governments rules for importing goods into your country.

posted at 10:18:05

2月5日

@iHerb

iHerb@iHerb

@aboyazn6 Hello,

Thank you for contacting iHerb.com. We apologize for the inconvenience. Upon checking here, we can confirm your order has already been shipped. We try our best to process the order as soon as possible.

If you have other concerns, please let us know.

posted at 10:12:40

2019年02月04日(月)2 tweetssource

2月4日

@iHerb

iHerb@iHerb

@Norah_abdallah Hello Norah,

Thank you for contacting iHerb.com.

We apologize for the damaged happened with your order. Can you please provide us the order number via direct message to avoid sharing your information in public?

Will be looking forward to further assist you.

posted at 11:32:01

2月4日

@iHerb

iHerb@iHerb

@USA666999 @AuraCacia Hello,

Thank you for your interest in iHerb.com.

We apologize for the inconvenience. Unfortunately, we do not ship to Iraq at this time. Hopefully though, we can accommodate your region in the near future.

Let us know if you have other questions.

Thank you.

posted at 10:48:33

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